Front: Pricing, Features & Alternatives
Shared inbox that treats email as a team workflow.
Category
Customer Support
Pricing
From $19/mo
Free tier
No
Best for
Customer Support — support, shared-inbox
Front Pricing Plans (2026)
| Plan | Price |
|---|---|
| StarterPopular | $19 / seat / month |
| Growth | $59 / seat / month |
Pricing summary: From $19/mo. Always confirm current pricing on the official site.
Key Front Features
- Shared team inbox
- Ticket assignment and routing
- Canned replies and macros
- Help centre articles
- Response-time reporting
Pros
- +Best shared email experience
- +Good internal commenting
- +Strong routing rules
Cons
- −Per-seat cost adds up
- −Overkill for pure ticketing
Best Front Alternatives
Compare all
Front Compared
Front FAQ
What is Front used for?⌄
Front is a customer support tool. Shared inbox that treats email as a team workflow.
Is Front free?⌄
Front does not offer a permanent free tier; paid plans start at $19/month.
How much does Front cost?⌄
Front plans start at $19/month.
What are the best Front alternatives?⌄
Popular Front alternatives include Intercom, Zendesk, Crisp, Help Scout, Chatwoot. Compare pricing and features on our Front alternatives page.
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