Crisp: Pricing, Features & Alternatives
Shared inbox and chat widget at a flat team price.
Category
Customer Support
Pricing
From $45/mo
Free tier
No
Best for
Customer Support — support, chat
Crisp Pricing Plans (2026)
| Plan | Price |
|---|---|
| MiniPopular | $45 / month |
| Essentials | $95 / month |
Pricing summary: From $45/mo. Always confirm current pricing on the official site.
Key Crisp Features
- Shared team inbox
- Ticket assignment and routing
- Canned replies and macros
- Help centre articles
- Response-time reporting
Pros
- +Flat pricing, not per seat
- +Good chatbot builder
- +Lightweight to run
Cons
- −Reporting is basic
- −Fewer integrations
Best Crisp Alternatives
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Crisp FAQ
What is Crisp used for?⌄
Crisp is a customer support tool. Shared inbox and chat widget at a flat team price.
Is Crisp free?⌄
Crisp does not offer a permanent free tier; paid plans start at $45/month.
How much does Crisp cost?⌄
Crisp plans start at $45/month.
What are the best Crisp alternatives?⌄
Popular Crisp alternatives include Intercom, Tidio, Zendesk, Help Scout, Chatwoot. Compare pricing and features on our Crisp alternatives page.
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