Tidio: Pricing, Features & Alternatives
Live chat and AI bots aimed at small ecommerce teams.
Category
Customer Support
Pricing
From $29/mo
Free tier
No
Best for
Customer Support — support, chat
Tidio Pricing Plans (2026)
| Plan | Price |
|---|---|
| StarterPopular | $29 / month |
| Growth | $59 / month |
Pricing summary: From $29/mo. Always confirm current pricing on the official site.
Key Tidio Features
- Shared team inbox
- Ticket assignment and routing
- Canned replies and macros
- Help centre articles
- Response-time reporting
Pros
- +Very quick to install
- +Good ecommerce integrations
- +Affordable AI replies
Cons
- −Conversation caps on plans
- −Limited for complex support
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Tidio FAQ
What is Tidio used for?⌄
Tidio is a customer support tool. Live chat and AI bots aimed at small ecommerce teams.
Is Tidio free?⌄
Tidio does not offer a permanent free tier; paid plans start at $29/month.
How much does Tidio cost?⌄
Tidio plans start at $29/month.
What are the best Tidio alternatives?⌄
Popular Tidio alternatives include Intercom, Crisp, Zendesk, Help Scout, Chatwoot. Compare pricing and features on our Tidio alternatives page.
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