PagerDuty: Pricing, Features & Alternatives
PagerDuty is the name most engineers associate with being woken at 3am. Monitoring tools send it alerts, it deduplicates them, then works through schedules and escalation policies until a human acknowledges. It integrates with nearly every monitoring and chat tool. The Free plan covers 5 users with one schedule and one escalation policy. Professional is $25 per user per month ($21 billed annually) and adds post-incident reviews and analytics. Business, at a reported $41 per user annually, adds more automation. Larger AIOps and automation bundles are sold separately as the PagerDuty Reliability Platform, from $2,800/year.
Category
Incident Management & On-Call
Pricing
Free tier available
Free tier
Yes
Best for
Incident Management & On-Call — on-call, alerting
PagerDuty Pricing Plans (2026)
| Plan | Price |
|---|---|
| Free | $0 (up to 5 users) |
| ProfessionalPopular | $25 / user / month ($21 billed annually) |
| Business | ~$41 / user / month (billed annually) |
Pricing summary: Free · paid from $25/user/mo. Always confirm current pricing on the official site.
Key PagerDuty Features
- Unlimited schedules and escalations
- Post-incident reviews
- Analytics dashboard
Pros
- +The most reliable, battle-tested paging in the category
- +Integrates with virtually every monitoring tool
- +Free plan is enough for a small team rota
Cons
- −Per-user pricing gets expensive across a large on-call pool
- −Many useful features are paid add-ons
- −Incident coordination in Slack is weaker than newer tools
Best PagerDuty Alternatives
Compare allPagerDuty Compared
PagerDuty FAQ
What is PagerDuty used for?⌄
PagerDuty is a incident management & on-call tool. The on-call and alerting standard: schedules, escalations and phone, SMS and push paging. It is free for up to 5 users, then $25 per user.
Is PagerDuty free?⌄
Yes — PagerDuty has a free tier you can start with, and paid plans for more usage and features.
How much does PagerDuty cost?⌄
PagerDuty offers a free tier, with paid plans starting at $25/month.
What are the best PagerDuty alternatives?⌄
Popular PagerDuty alternatives include incident.io. Compare pricing and features on our PagerDuty alternatives page.
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