incident.io: Pricing, Features & Alternatives
incident.io runs the whole incident from Slack or Teams. One command declares it, opens a channel, assigns roles, pulls in responders and keeps a timeline that turns into the post-mortem. On-call scheduling and paging were added later as an add-on, so it now competes with PagerDuty directly, and a public status page is included on every plan. Basic is free with one workflow and two integrations. Team is $19 per user per month ($15 annually), plus $10 per user for on-call. Pro is $25 per user, plus $20 for on-call, and adds an internal status page. An on-call-only plan is $20 per user.
Category
Incident Management & On-Call
Pricing
Free tier available
Free tier
Yes
Best for
Incident Management & On-Call — on-call, slack
incident.io Pricing Plans (2026)
| Plan | Price |
|---|---|
| Basic | $0 |
| TeamPopular | $19 / user / month ($15 billed annually) |
| Pro | $25 / user / month |
| On-call only | $20 / user / month |
Pricing summary: Free · paid from $19/user/mo. Always confirm current pricing on the official site.
Key incident.io Features
- On-call add-on: $10 / user
- Unlimited integrations
- 3 workflows
- Public status page
Pros
- +Best Slack-native incident workflow in the category
- +Response, on-call, status page and post-mortems in one tool
- +Free Basic plan includes a public status page
Cons
- −On-call is an extra per-user add-on on top of the seat
- −Deeply tied to Slack or Teams
- −Younger paging stack than PagerDuty
Best incident.io Alternatives
Compare allincident.io Compared
incident.io FAQ
What is incident.io used for?⌄
incident.io is a incident management & on-call tool. Slack-native incident response with on-call, status pages and post-mortems in one product. Team is $19 per user, plus $10 for on-call.
Is incident.io free?⌄
Yes — incident.io has a free tier you can start with, and paid plans for more usage and features.
How much does incident.io cost?⌄
incident.io offers a free tier, with paid plans starting at $19/month.
What are the best incident.io alternatives?⌄
Popular incident.io alternatives include PagerDuty. Compare pricing and features on our incident.io alternatives page.
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