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incident.io: Pricing, Features & Alternatives

incident.io runs the whole incident from Slack or Teams. One command declares it, opens a channel, assigns roles, pulls in responders and keeps a timeline that turns into the post-mortem. On-call scheduling and paging were added later as an add-on, so it now competes with PagerDuty directly, and a public status page is included on every plan. Basic is free with one workflow and two integrations. Team is $19 per user per month ($15 annually), plus $10 per user for on-call. Pro is $25 per user, plus $20 for on-call, and adds an internal status page. An on-call-only plan is $20 per user.

Category

Incident Management & On-Call

Pricing

Free tier available

Free tier

Yes

Best for

Incident Management & On-Call — on-call, slack

incident.io Pricing Plans (2026)

PlanPrice
Basic$0
TeamPopular$19 / user / month ($15 billed annually)
Pro$25 / user / month
On-call only$20 / user / month

Pricing summary: Free · paid from $19/user/mo. Always confirm current pricing on the official site.

Key incident.io Features

  • On-call add-on: $10 / user
  • Unlimited integrations
  • 3 workflows
  • Public status page

Pros

  • +Best Slack-native incident workflow in the category
  • +Response, on-call, status page and post-mortems in one tool
  • +Free Basic plan includes a public status page

Cons

  • −On-call is an extra per-user add-on on top of the seat
  • −Deeply tied to Slack or Teams
  • −Younger paging stack than PagerDuty

Best incident.io Alternatives

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incident.io Compared

incident.io FAQ

What is incident.io used for?⌄

incident.io is a incident management & on-call tool. Slack-native incident response with on-call, status pages and post-mortems in one product. Team is $19 per user, plus $10 for on-call.

Is incident.io free?⌄

Yes — incident.io has a free tier you can start with, and paid plans for more usage and features.

How much does incident.io cost?⌄

incident.io offers a free tier, with paid plans starting at $19/month.

What are the best incident.io alternatives?⌄

Popular incident.io alternatives include PagerDuty. Compare pricing and features on our incident.io alternatives page.

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