UserVoice: Pricing, Features & Alternatives
UserVoice has been collecting feature requests since 2008 and is now built for large B2B companies. It combines customer-facing forums, feedback captured by sales and support teams, and analytics that weight requests by the revenue of the accounts behind them. It has no free plan and no self-serve sign-up. You book a call, and a 30-day trial is available. Pricing is not published. Figures reported in 2026 range from about $699 a month (billed annually) at the entry tier to $16,000 or more a year. It is only worth that if revenue-weighted prioritisation is the main thing you need.
Category
Feedback Boards & Roadmaps
Pricing
Pay-as-you-go
Free tier
No
Best for
Feedback Boards & Roadmaps — feedback, enterprise
UserVoice Pricing Plans (2026)
| Plan | Price |
|---|---|
| Essentials / Pro / PremiumPopular | Quote-based (reported ~$8k–$18k / year) |
Pricing summary: Usage-based. Always confirm current pricing on the official site.
Key UserVoice Features
- Revenue-weighted feedback
- Salesforce and Zendesk integrations
- 30-day trial
- Annual contract
Pros
- +Mature revenue-weighted prioritisation
- +Built for feedback gathered by sales and success teams
- +Long enterprise track record
Cons
- −No free plan and no self-serve sign-up
- −Costs thousands a year before you see a board
- −Interface lags newer competitors
Best UserVoice Alternatives
Compare allUserVoice Compared
UserVoice FAQ
What is UserVoice used for?⌄
UserVoice is a feedback boards & roadmaps tool. The original enterprise feedback platform. There is no free plan and no self-serve sign-up, and pricing is by quote.
Is UserVoice free?⌄
UserVoice does not offer a permanent free tier.
How much does UserVoice cost?⌄
UserVoice uses usage-based (pay-as-you-go) pricing — see the official pricing page for current rates.
What are the best UserVoice alternatives?⌄
Popular UserVoice alternatives include Featurebase, Canny, Productboard. Compare pricing and features on our UserVoice alternatives page.
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