---
title: "Tidio Pricing, Features & Alternatives (2026)"
description: "Tidio review: Customer Support tool — From $29/mo, plans, pros & cons, and the best Tidio alternatives compared for startups in 2026."
source: https://appstackbuilder.com/tools/tidio
retrieved: 2026-08-24
---

![Tidio logo](https://appstackbuilder.com/logos/tidio.svg)

[Customer Support](https://appstackbuilder.com/categories/customer%5Fsupport)

# Tidio: Pricing, Features & Alternatives

Live chat and AI bots aimed at small ecommerce teams.

Category

Customer Support

Pricing

From $29/mo

Free tier

No

Best for

Customer Support — support, chat

[Visit Tidio official site](https://tidio.com)

## Tidio Pricing Plans (2026)

| Plan           | Price       | Highlights                                                                    |
| -------------- | ----------- | ----------------------------------------------------------------------------- |
| StarterPopular | $29 / month | Shared team inbox · Ticket assignment and routing · Canned replies and macros |
| Growth         | $59 / month | Everything in Starter · Higher usage limits · Additional team seats           |

Pricing summary: From $29/mo. Always confirm current pricing on the official site.

## Key Tidio Features

* ✓Shared team inbox
* ✓Ticket assignment and routing
* ✓Canned replies and macros
* ✓Help centre articles
* ✓Response-time reporting

### ✓ Pros

* +Very quick to install
* +Good ecommerce integrations
* +Affordable AI replies

### ✗ Cons

* −Conversation caps on plans
* −Limited for complex support

## Best Tidio Alternatives

[Compare all ](https://appstackbuilder.com/tool-alternatives/tidio)

[![Intercom logo](https://appstackbuilder.com/logos/intercom.png)IntercomFrom $39/mo](https://appstackbuilder.com/tools/intercom)[![Crisp logo](https://appstackbuilder.com/logos/crisp.png)CrispFrom $45/mo](https://appstackbuilder.com/tools/crisp)[![Zendesk logo](https://appstackbuilder.com/logos/zendesk.svg)ZendeskFrom $55/mo](https://appstackbuilder.com/tools/zendesk)[![Help Scout logo](https://appstackbuilder.com/logos/help-scout.ico)Help ScoutFrom $25/mo](https://appstackbuilder.com/tools/help-scout)[![Chatwoot logo](https://appstackbuilder.com/logos/chatwoot.png)ChatwootFrom $19/mo](https://appstackbuilder.com/tools/chatwoot)[![Freshdesk logo](https://appstackbuilder.com/logos/freshdesk.png)FreshdeskFrom $15/mo](https://appstackbuilder.com/tools/freshdesk)

## Tidio Compared

[Tidio vs Intercom](https://appstackbuilder.com/compare/intercom-vs-tidio)[Tidio vs Zendesk](https://appstackbuilder.com/compare/tidio-vs-zendesk)[Tidio vs Crisp](https://appstackbuilder.com/compare/crisp-vs-tidio)[Tidio vs Help Scout](https://appstackbuilder.com/compare/help-scout-vs-tidio)[Tidio vs Chatwoot](https://appstackbuilder.com/compare/chatwoot-vs-tidio)[Tidio vs Freshdesk](https://appstackbuilder.com/compare/freshdesk-vs-tidio)

## Tidio FAQ

What is Tidio used for?⌄

Tidio is a customer support tool. Live chat and AI bots aimed at small ecommerce teams.

Is Tidio free?⌄

Tidio does not offer a permanent free tier; paid plans start at $29/month.

How much does Tidio cost?⌄

Tidio plans start at $29/month.

What are the best Tidio alternatives?⌄

Popular Tidio alternatives include Intercom, Crisp, Zendesk, Help Scout, Chatwoot. Compare pricing and features on our Tidio alternatives page.

## Not sure if Tidio fits your stack?

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