---
title: "PagerDuty Pricing, Features & Alternatives (2026)"
description: "PagerDuty review: Incident Management & On-Call tool — Free tier, plans, pros & cons, and the best PagerDuty alternatives compared for startups in 2026."
source: https://appstackbuilder.com/tools/pagerduty
retrieved: 2026-10-07
---

![PagerDuty logo](https://www.google.com/s2/favicons?domain=pagerduty.com&sz=128)

[Incident Management & On-Call](https://appstackbuilder.com/categories/incident-management)Free tier

# PagerDuty: Pricing, Features & Alternatives

PagerDuty is the name most engineers associate with being woken at 3am. Monitoring tools send it alerts, it deduplicates them, then works through schedules and escalation policies until a human acknowledges. It integrates with nearly every monitoring and chat tool. The Free plan covers 5 users with one schedule and one escalation policy. Professional is $25 per user per month ($21 billed annually) and adds post-incident reviews and analytics. Business, at a reported $41 per user annually, adds more automation. Larger AIOps and automation bundles are sold separately as the PagerDuty Reliability Platform, from $2,800/year.

Category

Incident Management & On-Call

Pricing

Free tier available

Free tier

Yes

Best for

Incident Management & On-Call — on-call, alerting

[Visit PagerDuty official site](https://www.pagerduty.com/)

## PagerDuty Pricing Plans (2026)

| Plan                | Price                                    | Highlights                                                                            |
| ------------------- | ---------------------------------------- | ------------------------------------------------------------------------------------- |
| Free                | $0 (up to 5 users)                       | 1 on-call schedule · 1 escalation policy · Limited email, SMS and phone notifications |
| ProfessionalPopular | $25 / user / month ($21 billed annually) | Unlimited schedules and escalations · Post-incident reviews · Analytics dashboard     |
| Business            | \~$41 / user / month (billed annually)   | Advanced automation and analytics                                                     |

Pricing summary: Free · paid from $25/user/mo. Always confirm current pricing on the official site.

## Key PagerDuty Features

* ✓Unlimited schedules and escalations
* ✓Post-incident reviews
* ✓Analytics dashboard

### ✓ Pros

* +The most reliable, battle-tested paging in the category
* +Integrates with virtually every monitoring tool
* +Free plan is enough for a small team rota

### ✗ Cons

* −Per-user pricing gets expensive across a large on-call pool
* −Many useful features are paid add-ons
* −Incident coordination in Slack is weaker than newer tools

## Best PagerDuty Alternatives

[Compare all ](https://appstackbuilder.com/tool-alternatives/pagerduty)

[![incident.io logo](https://www.google.com/s2/favicons?domain=incident.io&sz=128)incident.ioFree · paid from $19/user/mo](https://appstackbuilder.com/tools/incident-io)

## PagerDuty Compared

[PagerDuty vs incident.io](https://appstackbuilder.com/compare/incident-io-vs-pagerduty)

## PagerDuty FAQ

What is PagerDuty used for?⌄

PagerDuty is a incident management & on-call tool. The on-call and alerting standard: schedules, escalations and phone, SMS and push paging. It is free for up to 5 users, then $25 per user.

Is PagerDuty free?⌄

Yes — PagerDuty has a free tier you can start with, and paid plans for more usage and features.

How much does PagerDuty cost?⌄

PagerDuty offers a free tier, with paid plans starting at $25/month.

What are the best PagerDuty alternatives?⌄

Popular PagerDuty alternatives include incident.io. Compare pricing and features on our PagerDuty alternatives page.

## Not sure if PagerDuty fits your stack?

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