---
title: "incident.io Pricing, Features & Alternatives (2026)"
description: "incident.io review: Incident Management & On-Call tool — Free tier, plans, pros & cons, and the best incident.io alternatives compared for startups in 2026."
source: https://appstackbuilder.com/tools/incident-io
retrieved: 2026-10-07
---

![incident.io logo](https://www.google.com/s2/favicons?domain=incident.io&sz=128)

[Incident Management & On-Call](https://appstackbuilder.com/categories/incident-management)Free tier

# incident.io: Pricing, Features & Alternatives

incident.io runs the whole incident from Slack or Teams. One command declares it, opens a channel, assigns roles, pulls in responders and keeps a timeline that turns into the post-mortem. On-call scheduling and paging were added later as an add-on, so it now competes with PagerDuty directly, and a public status page is included on every plan. Basic is free with one workflow and two integrations. Team is $19 per user per month ($15 annually), plus $10 per user for on-call. Pro is $25 per user, plus $20 for on-call, and adds an internal status page. An on-call-only plan is $20 per user.

Category

Incident Management & On-Call

Pricing

Free tier available

Free tier

Yes

Best for

Incident Management & On-Call — on-call, slack

[Visit incident.io official site](https://incident.io/)

## incident.io Pricing Plans (2026)

| Plan         | Price                                    | Highlights                                                                          |
| ------------ | ---------------------------------------- | ----------------------------------------------------------------------------------- |
| Basic        | $0                                       | 1 public status page · 1 workflow · 2 integrations                                  |
| TeamPopular  | $19 / user / month ($15 billed annually) | On-call add-on: $10 / user · Unlimited integrations · 3 workflows                   |
| Pro          | $25 / user / month                       | On-call add-on: $20 / user · Unlimited workflows · Public and internal status pages |
| On-call only | $20 / user / month                       | Alerts and scheduling, no response features                                         |

Pricing summary: Free · paid from $19/user/mo. Always confirm current pricing on the official site.

## Key incident.io Features

* ✓On-call add-on: $10 / user
* ✓Unlimited integrations
* ✓3 workflows
* ✓Public status page

### ✓ Pros

* +Best Slack-native incident workflow in the category
* +Response, on-call, status page and post-mortems in one tool
* +Free Basic plan includes a public status page

### ✗ Cons

* −On-call is an extra per-user add-on on top of the seat
* −Deeply tied to Slack or Teams
* −Younger paging stack than PagerDuty

## Best incident.io Alternatives

[Compare all ](https://appstackbuilder.com/tool-alternatives/incident-io)

[![PagerDuty logo](https://www.google.com/s2/favicons?domain=pagerduty.com&sz=128)PagerDutyFree · paid from $25/user/mo](https://appstackbuilder.com/tools/pagerduty)

## incident.io Compared

[incident.io vs PagerDuty](https://appstackbuilder.com/compare/incident-io-vs-pagerduty)

## incident.io FAQ

What is incident.io used for?⌄

incident.io is a incident management & on-call tool. Slack-native incident response with on-call, status pages and post-mortems in one product. Team is $19 per user, plus $10 for on-call.

Is incident.io free?⌄

Yes — incident.io has a free tier you can start with, and paid plans for more usage and features.

How much does incident.io cost?⌄

incident.io offers a free tier, with paid plans starting at $19/month.

What are the best incident.io alternatives?⌄

Popular incident.io alternatives include PagerDuty. Compare pricing and features on our incident.io alternatives page.

## Not sure if incident.io fits your stack?

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