---
title: "Crisp Pricing, Features & Alternatives (2026)"
description: "Crisp review: Customer Support tool — From $45/mo, plans, pros & cons, and the best Crisp alternatives compared for startups in 2026."
source: https://appstackbuilder.com/tools/crisp
retrieved: 2026-08-24
---

![Crisp logo](https://appstackbuilder.com/logos/crisp.png)

[Customer Support](https://appstackbuilder.com/categories/customer%5Fsupport)

# Crisp: Pricing, Features & Alternatives

Shared inbox and chat widget at a flat team price.

Category

Customer Support

Pricing

From $45/mo

Free tier

No

Best for

Customer Support — support, chat

[Visit Crisp official site](https://crisp.chat)

## Crisp Pricing Plans (2026)

| Plan        | Price       | Highlights                                                                    |
| ----------- | ----------- | ----------------------------------------------------------------------------- |
| MiniPopular | $45 / month | Shared team inbox · Ticket assignment and routing · Canned replies and macros |
| Essentials  | $95 / month | Everything in Mini · Higher usage limits · Additional team seats              |

Pricing summary: From $45/mo. Always confirm current pricing on the official site.

## Key Crisp Features

* ✓Shared team inbox
* ✓Ticket assignment and routing
* ✓Canned replies and macros
* ✓Help centre articles
* ✓Response-time reporting

### ✓ Pros

* +Flat pricing, not per seat
* +Good chatbot builder
* +Lightweight to run

### ✗ Cons

* −Reporting is basic
* −Fewer integrations

## Best Crisp Alternatives

[Compare all ](https://appstackbuilder.com/tool-alternatives/crisp)

[![Intercom logo](https://appstackbuilder.com/logos/intercom.png)IntercomFrom $39/mo](https://appstackbuilder.com/tools/intercom)[![Tidio logo](https://appstackbuilder.com/logos/tidio.svg)TidioFrom $29/mo](https://appstackbuilder.com/tools/tidio)[![Zendesk logo](https://appstackbuilder.com/logos/zendesk.svg)ZendeskFrom $55/mo](https://appstackbuilder.com/tools/zendesk)[![Help Scout logo](https://appstackbuilder.com/logos/help-scout.ico)Help ScoutFrom $25/mo](https://appstackbuilder.com/tools/help-scout)[![Chatwoot logo](https://appstackbuilder.com/logos/chatwoot.png)ChatwootFrom $19/mo](https://appstackbuilder.com/tools/chatwoot)[![Freshdesk logo](https://appstackbuilder.com/logos/freshdesk.png)FreshdeskFrom $15/mo](https://appstackbuilder.com/tools/freshdesk)

## Crisp Compared

[Crisp vs Intercom](https://appstackbuilder.com/compare/crisp-vs-intercom)[Crisp vs Zendesk](https://appstackbuilder.com/compare/crisp-vs-zendesk)[Crisp vs Help Scout](https://appstackbuilder.com/compare/crisp-vs-help-scout)[Crisp vs Chatwoot](https://appstackbuilder.com/compare/chatwoot-vs-crisp)[Crisp vs Freshdesk](https://appstackbuilder.com/compare/crisp-vs-freshdesk)[Crisp vs Front](https://appstackbuilder.com/compare/crisp-vs-front)

## Crisp FAQ

What is Crisp used for?⌄

Crisp is a customer support tool. Shared inbox and chat widget at a flat team price.

Is Crisp free?⌄

Crisp does not offer a permanent free tier; paid plans start at $45/month.

How much does Crisp cost?⌄

Crisp plans start at $45/month.

What are the best Crisp alternatives?⌄

Popular Crisp alternatives include Intercom, Tidio, Zendesk, Help Scout, Chatwoot. Compare pricing and features on our Crisp alternatives page.

## Not sure if Crisp fits your stack?

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