---
title: "Chatwoot Pricing, Features & Alternatives (2026)"
description: "Chatwoot review: Customer Support tool — From $19/mo, plans, pros & cons, and the best Chatwoot alternatives compared for startups in 2026."
source: https://appstackbuilder.com/tools/chatwoot
retrieved: 2026-08-24
---

![Chatwoot logo](https://appstackbuilder.com/logos/chatwoot.png)

[Customer Support](https://appstackbuilder.com/categories/customer%5Fsupport)

# Chatwoot: Pricing, Features & Alternatives

Open-source customer engagement suite you can self-host.

Category

Customer Support

Pricing

From $19/mo

Free tier

No

Best for

Customer Support — support, open-source

[Visit Chatwoot official site](https://chatwoot.com)

## Chatwoot Pricing Plans (2026)

| Plan            | Price               | Highlights                                                                    |
| --------------- | ------------------- | ----------------------------------------------------------------------------- |
| StartupsPopular | $19 / agent / month | Shared team inbox · Ticket assignment and routing · Canned replies and macros |

Pricing summary: From $19/mo. Always confirm current pricing on the official site.

## Key Chatwoot Features

* ✓Shared team inbox
* ✓Ticket assignment and routing
* ✓Canned replies and macros
* ✓Help centre articles
* ✓Response-time reporting

### ✓ Pros

* +Fully open source
* +Self-hostable with no licence fee
* +Covers chat, email and social

### ✗ Cons

* −Self-hosting needs real ops
* −Fewer integrations than incumbents

## Best Chatwoot Alternatives

[Compare all ](https://appstackbuilder.com/tool-alternatives/chatwoot)

[![Zendesk logo](https://appstackbuilder.com/logos/zendesk.svg)ZendeskFrom $55/mo](https://appstackbuilder.com/tools/zendesk)[![Help Scout logo](https://appstackbuilder.com/logos/help-scout.ico)Help ScoutFrom $25/mo](https://appstackbuilder.com/tools/help-scout)[![Freshdesk logo](https://appstackbuilder.com/logos/freshdesk.png)FreshdeskFrom $15/mo](https://appstackbuilder.com/tools/freshdesk)

## Chatwoot Compared

[Chatwoot vs Intercom](https://appstackbuilder.com/compare/chatwoot-vs-intercom)[Chatwoot vs Zendesk](https://appstackbuilder.com/compare/chatwoot-vs-zendesk)[Chatwoot vs Crisp](https://appstackbuilder.com/compare/chatwoot-vs-crisp)[Chatwoot vs Help Scout](https://appstackbuilder.com/compare/chatwoot-vs-help-scout)[Chatwoot vs Freshdesk](https://appstackbuilder.com/compare/chatwoot-vs-freshdesk)[Chatwoot vs Front](https://appstackbuilder.com/compare/chatwoot-vs-front)

## Chatwoot FAQ

What is Chatwoot used for?⌄

Chatwoot is a customer support tool. Open-source customer engagement suite you can self-host.

Is Chatwoot free?⌄

Chatwoot does not offer a permanent free tier; paid plans start at $19/month.

How much does Chatwoot cost?⌄

Chatwoot plans start at $19/month.

What are the best Chatwoot alternatives?⌄

Popular Chatwoot alternatives include Zendesk, Help Scout, Freshdesk. Compare pricing and features on our Chatwoot alternatives page.

## Not sure if Chatwoot fits your stack?

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